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church greeter training manual

Church Greeter Training Manual

Get the manual and share with your team.  This greeter team training manual provides everything your greeter team needs to know to be effective and meet expectations.  Strengthen your greeter team and serve your church better!

Purchase The Manual

Get the immediate, shareable PDF of the Church Greeter Team Training Manual.

Share With Your Greeter Team

Print, email, or teach the greeter training material with your team.

Serve With Excellence

With clear expectations and easy to understand instruction your team can serve confidently!

Training Your Greeter Team

A Church Greeter Team is a vital part of the worship service because they help prepare people to grow closer to God by letting them know that the church is happy they are there!

If people do not know they are welcomed they can easily feel like it doesn’t matter if they are there… “No one cares anyways”.  The church greeter team plays an important role in helping make a great first impression!

Church Greeter Team Training Manual

  • *Who Can Be A Church Greeter?
  • *Qualifications Of A Greeter
  • *Responsibilities Of The Greeter Team Members
  • *Responsibilities Of A Greeter Team Director
  • *What Not To Do As A Greeter
  • *And More

What’s My Investment?

How much is having unclear expectations costing you? Could your team reach more people if it was working together under one vision? How much more time could you devote to what only you can do if you were able to trust others to do what you need them to do? Are you wasting time and stress because you’re not sure what to do or say? An uncertain, unorganized, uncommitted greeter ministry and team may already be costing you a great deal.

church greeter training manual

Train Your Greeter Team

You know what a difference it makes to be served well.  Think of the times where you have been served at a restaurant or store. You may remember the bad experiences more than the good ones.  The level of service you receive can impact your decision to ever return again.

Having the PDF version means it’s yours to keep! Plus, it will be much easier for you to share with your team whether you decide to print, email, or teach the material. And yes, you will have immediate access to it!

Frequently Asked Questions

Will you mail me a copy of the training manual?

The Church Greeter Training Manual is delivered by email as a PDF file.  It is your to keep and use as often as needed.  Feel free to print and email the manual with your team.

What is your refund policy?

We offer refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send an email to and we will refund your purchase right away.

What about images and graphics? Will they relate to my church?

All manuals available from are created with your church in mind.  There are no logo’s, graphics, or images that would conflict with your church.

Do you have other ministry training manuals available?

Yes, you can view all available church training manuals by clicking HERE.

How do I pay for the manual?

When you click the buy now button you will be directly sent to paypal.  You do not need a paypal account in order to complete a transaction.  Paypal is a fast, safe, and reputable online payment gateway.

Purchase The Manual

Remove the frustration of coming up with training material for your greeter team.  Plus, included with the Church Greeter Team Training Manual is a free bonus resource to help you develop new leaders.

Click the button below to purchase the Church Greeter Training Manual using the easy to use digital download and get immediate access to the training manual and free bonus!

Below is some of the content that you will recieve in the training manual:

Today, in a lot of churches, you will more than likely encounter one or more of the following connection points.

Each ministry should be specifically designed to meet the various needs of people.

Any of these connections can influence a person’s entire worship experience.

Greeters (A greeter gets the unique opportunity of making a first impression on behalf of the church by welcoming those who are entering.)

Information Center ( Ministries similar to this are in place to help answer specific questions about church happenings, classes, & events.)

Coffee Shop (The coffee shop is for people to enjoy and to help build conversation as people share a beverage or snack together.)

Security Team  (Obviously, this ministry provides a safe environment for people to gather by being aware of potential threats and diffusing arising problems. The Security Team hopes/prays for the best but is prepared for the worst.)

Usher Team (If a regular attender or visitor had a less than positive experience finding their way into the sanctuary an usher can play a significant role in turning that person’s experience around.)

Altar Ministry (A prayer team who is ready to minister to the needs of people as they are needed or called upon.)

Not just anyone can serve on a greeter team. In the same way that not just anyone can play guitar on the worship team, work in children’s ministry, or lead a small group. Your personal gifting’s, passion, and abilities should determine where and how you use them.

If you think just anyone can be a church greeter check out these tweets that may prove you wrong:

church greeter

greeter ministry

greeter trainingfirst impression ministry

Because of experiences like those above there are some qualifications that should be considered when bringing on new church greeter team members.

*Does the new greeter have an understanding and commitment to fulfilling the vital role as a team member?

*Does the potential team member have a genuine care for people?

*Can you see traits of a servants heart?

*Is the person committed to vision of the church?

*Are they supportive of the leaders of the church?

 Responsibilities Of A Church Greeter Team Member


 *Be spiritually prepared.

A good team member should be prepared mentally, physically, emotionally and spiritually (This IS a ministry!). Understand this is not a duty, but a privilege to connectwith God as part of your preparation.

*Take initiative!

If you aren’t sure what to do, ask another greeter or team leader. The only wrong choice is not doing anything. Never assume “someone” else will take care of the need.

*Stay calm.

On occasion there will be moments of pressure; someone may be upset or something isn’t working the way it’s supposed to. In these moments never transfer the pressure to the person attending the weekend service. You are the leader and others view you as one. You absorb the pressure. Ask for help if you need it, but never make the issue their problem. You should help solve the problem.

*Follow the direction of your Leader.

Good leaders are good learners. It is important that you follow leadership and ultimately the Greeter Team Director. Remember you are there to be supportive and encouraging. We welcome your suggestions but do not be overly sensitive if your idea is not used.


Arrive 30 minutes before your scheduled service. (suggested time but do arrive early) 

This is a great time to familiarize yourself with the bulletin so that you are prepared to answer any questions people may have.

Be an excellent greeter!

*Know why you are serving!

“Finally, all of you be of one mind, having compassion for one another; love as brothers, be tenderhearted, be courteous; not returning evil for evil or reviling for reviling, but on the contrary blessing, knowing that you were called to this, that you may inherit a blessing.” 1 Peter 3:8-9

*Know who you are serving!

Go the “extra mile”!

Be a great listener!

Learn people’s name!

Thank those attending for being at church!

Never argue with your church guests!

Provide solutions to their problems!

Be ready to hand out bulletins.

Assure that bulletins are available and that you have some to hand out.

Be the initiator.

Smile, shake hands, make eye contact, and tell those attending that you are glad to see them at CFM.

Have an “eye” for first-time guests.

When you see someone that looks like they may have a question or needs help be the leader and point them in the right direction. Be attentive to the needs of our guests, especially those who are new.


*Maintain proper appearance and personal hygiene.

*Mints can be a great thing!

*Show up on time.

*Arrive 30 minutes before your scheduled service.

*Read the bulletin – be informed and knowledgeable to the best of your ability.

*If you are on the schedule and can’t make it, it is imperative that you call the Greeter Team Director and that you help find your replacement.

*Smile, talk to people, and learn their names!

*You don’t have to know all the answers just where to find them!

*Many hands make light work being ready to jump in and help other team members when needed.

Concerning the responsibilities of a Church Greeter Team Director click HERE.

Responsibilities of A Church Greeter Team Director

The Greeter Team Director provides leadership, training, and coordination for the Greeter Team to ensure a smooth and efficient operation of all related duties.

These responsibilities include:

  • Provide leadership for team.
  • Identify and train one or more assistant(s) to who could replace you
  • Recruit new team members as needed.
  • Organize meetings as needed.
  • Provide current and rapid communication.
  • Provide encouragement for your team.
  • Help maintain standards for all greeter team functions.
  • Provide guidance during special circumstances as they arise.
  • Be observant of and create quick solution oriented solutions to challenges that arise during a service.
  • Train all new team members.
  • Organize and communicate the monthly schedule of team members serving each week.
  • Be a shepherd to those on your team and communicate with the appropriate church staff “need to know” information.
  • Be a model of excellence in your attitude and attire.

church greeter training manual

Church Greeter Training Manual

After you purchase the manual, you’ll receive an email containing the Church Greeter Training Manual, packed full of practical, easy to understand expectations to help you train your greeter team.